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25 docs tagged with "ios"

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App Settings

In the App Settings, you can set Call Forwarding, Voicemail, and some other features according to your needs.

Call Settings

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Chats and messages

Using the mobile app, you can send a text message to a colleague directly via ‘Personal’ chat or to a group of colleagues using a ‘Group’ chat.

Contacts tab

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How to park a call

Availability of this feature depends on your service configuration. Contact support for details.

Import contacts

To import a contact from your iOS device into the mobile app:

iOS app Overview

After you’ve logged into the app, you’ll see a user interface as shown in the screenshot below:

Sending an SMS message

Availability of this feature depends on your service configuration. Contact support for details.

Transfer a call

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User presence statuses

With the help of various user statuses your mobile app allows you to share your availability with the team and check the availability of your colleagues. There are 5 different states a user can have:

Working with call details

When you make dozens of calls every day, it is tough to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them when you need them later.

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