26 docs tagged with "iOS"

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In the App Settings, you can set Call Forwarding, Voicemail, and some other features according to your needs.

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Using the mobile app, you can send a text message to a colleague directly via ‘Personal’ chat or to a group of colleagues using a ‘Group’ chat.

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To create a new contact:

To call a phone number that is in your device’s contacts list and is not imported into the mobile app:

Availability of this feature depends on your service configuration. Contact support for details.

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To import a contact from your iOS device into the mobile app:

After you’ve logged into the app, you’ll see a user interface as shown in the screenshot below:

There are several ways to initiate an outgoing call from the mobile app:

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Availability of this feature depends on your service configuration. Contact support for details.

Sending a text message

To create a new group chat:

You can seamlessly transfer a live call from your desktop app to your mobile app, or from your mobile app to your desktop app, with no interruption. This is useful for taking your work on the go.

During a call, if you need to make an outgoing call while putting the current call on hold:

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With the help of various user statuses your mobile app allows you to share your availability with the team and check the availability of your colleagues. There are 5 different states a user can have:

Availability of this feature depends on your service configuration. Contact support for details.

When you make dozens of calls every day, it is tough to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them when you need them later.

Contact’s Profile

Upon receiving an incoming call, on your mobile device, you will see the following screen:

Copying a text message