31 docs tagged with "working-with-calls"

Looking for an PC/Mac or iOS version of this article?

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Availability of this feature depends on your service configuration. Contact support for details.

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During a call, you can transfer a call, put a call on hold, create a conference, and much more. You can access those features by utilizing the UI components described below:

Your desktop app allows you to add additional notes to each call. You can add a call purpose and add comments with the details of your conversations.

Availability of this feature depends on your service configuration. Contact support for details.

Availability of this feature depends on your service configuration. Contact support for details.

There are several ways to initiate an outgoing call from the mobile app:

There are several ways to initiate an outgoing call from the mobile app:

There are several ways you can make an outgoing call from the desktop app:

Looking for an PC/Mac or iOS version of this article?

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Speed dial list can contain phone numbers for a one-click call and indicators showing states of various features of your phone system.

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You can seamlessly transfer a live call from your desktop app to your mobile app, or from your mobile app to your desktop app, with no interruption. This is useful for taking your work on the go.

During a call, if you need to make an outgoing call while putting the current call on hold:

During a call, if you need to make an outgoing call while putting the current call on hold:

Looking for an iOS or PC/Mac version of this article?

Looking for an Android or PC/Mac version of this article?

Availability of this feature depends on your service configuration. Contact support for details.

Availability of this feature depends on your service configuration. Contact support for details.

You can view the history of all your incoming and outgoing calls through the Calls tab .

In case when you’re unable to pick up a call, you can send it to a voicemail. It can be enabled in your desktop app or by your PBX administrator.

When you make dozens of calls every day, it is very hard to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them later, when you’ll need them.

When you make dozens of calls every day, it is tough to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them when you need them later.

Availability of this feature depends on your service configuration. Contact support for details.

When you receive an incoming call:

Upon receiving an incoming call, on your mobile device, you will see the following screen:

Upon receiving an incoming call, on your mobile device, you will see the following screen: