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Working with call recordings

Availability of this feature depends on your service configuration. Contact support for details.

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To playback a call recording:

  1. Open your conversation history with a contact.
  2. Find a call you would like to listen to and press theApp iconicon.

To download a call recording:

  1. Open your conversation history with a contact.
  2. Find a call recording that you would like to download and press the View Details link.
  3. Click on theApp iconicon to save this call’s recording to your computer.

* Please check the availability of this feature with your PBX Administrator.

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