Add a participant to a conference
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App Settings
In the App Settings, you can set Call Forwarding, Voicemail, and other features according to your needs.
Block numbers
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How to park a call
Availability of this feature depends on your service configuration. Contact support for details.
Call Settings
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Chats and messages overview
Using the mobile app, you can send a text message to a colleague directly via ‘Personal’ chat or to a group of colleagues using a ‘Group’ chat.
Contacts tab overview
The ‘Contacts’ Tab is where you can find contacts of all your colleagues and clients.
Create a new contact
To create a new contact, tap on theApp iconicon.
Dial a contact from a device’s phone book
To call a phone number that is in your device’s contacts list and is not imported into the mobile app:
Do not disturb (DND) settings
If you are experiencing issues with app notifications while in Do Not Disturb (DND) mode, follow these steps to configure your device for optimal notification delivery. Note that in silent mode, there is no ringtone or vibration for incoming calls or notifications.
Starting a Group chat
To create a new chat: 
Import contacts
To import a contact from your Android device into the mobile app:
Working with incoming calls
Upon receiving an incoming call, on your mobile device, you will see the following screen:
Viewing and sharing a call recording
Availability of this feature depends on your service configuration. Contact support for details.
Log in using a QR code
To use a QR code that you received in an email from your PBX Administrator:
Making outgoing calls
There are several ways to initiate an outgoing call from the mobile app:
Manual entry of authentication credentials
When you open the app for the first time, you will need to enter the authentication credentials stated in the email you received from the PBX Admin into the fields described below:
Sending messages
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How to start working with your Android App
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Switching between two lines during a call
During a call, if you need to make an outgoing call while putting the current call on hold:
Transfer a call
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Android app overview
After you’ve logged into the app, you’ll see a user interface as shown in a screenshot below:
User presence statuses
With the help of various user statuses your mobile app allows you to share your availability with the team and check the availability of your colleagues. There are 5 different states a user can have:
Working with call details
When you make dozens of calls every day, it is very hard to remember the details of every single call. By filling in a call subject and adding some comments, you can highlight the most important parts of your conversation and easily find them later, when you’ll need them.
Working with contacts
A Contact’s Profile contains all the details regarding a person or an organization, including the history of communication with your company.
Working with messages
Copying a text message
Remove participants from a conference
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